10 October 2011

Public services via mobile phones

How Mobile Phones Could Bring Public Services to People in Developing Countries.

One blogger's take on how mobile phones could help fill the shortfall in internet access in Chile, to give people access to better public services. Apart from the obvious elements of phones and a network, Chilean journalist Miguel Paz notes the need for services that people can use, databases for information, and elements like clear user interfaces and simple information that make it easier for all people, literate or otherwise, to make good use of this communications channel.

While there is nothing unusual here, it is good to see Paz moving the agenda forward. Next step: finding help in making it happen!

Read more: http://to.pbs.org/pRTa8G